10. Reimbursement of Travel Expenses 

• 10.1 Reimbursement to clients, approved escorts and service providers will be in accordance with the transportation policies and benefits of the NIHB Program and based on:

  • Negotiated rates;

  • Rates set out in the terms and conditions of the relevant contribution agreement;

  • Published First Nations and Inuit Health Branch (FNIHB) rate(s);

  • The actual expense of a commercial carrier/service with the submission of original itemized receipts. 

• 10.2 Only service providers who have a negotiated contractual arrangement or who have been approved by FNIH will be reimbursed for medical transportation benefits they have provided.

• 10.3 All invoices submitted for payment for the reimbursement of expenses for medical transportation benefits must be submitted within 1 year of the service being provided. Requests for reimbursements submitted more than 1 year after the service is rendered will be rejected.

• 10.4 Medical transportation benefits include coverage for some or all of the travel expenses incurred by clients to access medically required health services at the nearest appropriate facility. If clients wish to access equivalent services elsewhere, they will be responsible for the difference in the cost of such travel. In cases where scheduled and/or coordinated medical transportation benefits are provided by FNIHB or a First Nations or Inuit Health Authority or organization, the clients will be responsible for the full cost.

• 10.5 Reimbursement to the client for meal allowances and private accommodation will be as per the regional rates. 

• 10.6 When private vehicles are used, reimbursement to the client will be as per the regional rate. 

 

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NIHB - TOLL FREE NUMBERS
Medical Transportation   1-877-983-0911
Vision, Pharmacy, Medical Supplies & Equipment  1-800-665-8507
Dental 1-877-505-0835